POSITION SUMMARY:

Prescribes and adheres to the Villa Way of Kindness in all personal and professional interactions while on duty in and around the facility. Business Office Managers demonstrates great customer service by mentoring Villa’s three core principles of exceptional care, passionate services and unexpected luxury in all of her job duties and responsibilities.

TheBusinessOfficeManagerisakeyandvisibledepartmentsupervisorworkingdirectlywithallresidents,familyandemployees.TheBusinessOfficeManagerisresponsibleforthetimelyinputofinformationwithintheaccountingsystemsatthenursingfacilityandthosewhichinterfacewiththehomeoffice.TheBusinessOfficeManagerisdirectlyinvolvedinthemaintenanceofaccurateandcompletetrustaccountingrecords,censusinformation,billingandresidentaccountsreceivablestatements,wagespaidtoemployees’payrollandinvoiceprocessingforthenursingfacility.TheBusinessOfficeManageristheprimaryindividualresponsibleforthetimelycollectionofaccountsreceivablefromallpayorsources.FollowsallVilla’spoliciesandprocedures.

REPORTING RELATIONSHIPS:

Ifapplicable,supervisesBusinessOfficeemployees.

ESSENTIAL FUNCTIONS:

Census,BillingandAccountsReceivable

•Collatescensusinformationfromthenursingfloors,ensurestheaccurateandtimelyreportingofthecensusintheBillingsystemandCensustrackingsystem.Reconcilescensusonadailybasistoensureaccuracy.

•Inputsresidentfinancialinformationwithinthebillingsystemandmaintainsaccurateandcompletefinancialdataforeachoftheresidents,bothinthecomputersystemandahardcopyinresidentfiles.

•Reviewsbillingsgeneratedbythehomeofficeand/orisresponsibleforthedirectbillingof certainpayors(suchasMedicaid,etc.)

•Isresponsibleforthetimelycollectionofallaccountsreceivable.FollowsupdirectlywithslowpayorsandinitiatescollectionactionswiththeassistanceoftheAreaControllerandCollectionSupervisor inthe home office. This willnecessitate dealings with MedicareandMedicaid billingpersonnel.

TrustAccountRecords

•Maintainstrustaccountrecords.

•Providesstatementsforresidentsinatimelymanner.

Payroll

•Collates,verifies,obtainsfinalapprovalfromAdministrator,andsubmitsallpayrollhourstohomeoffice.

•Maintainsaccurateemployeerecords.

•Establishesandtracksbenefitsforthestaff.

AccountsPayable

•Accuratelycodes,verifiesgoodsandservicesrendered.Ensuresallinvoicesareproperlyapproved,copiedforrecordpurposesandbatched/senttohomeofficeinatimelymanner.

•ReviewstheAPDistributionreports.

*Complies with laws and regulations applicable to position and acts in accordance withVilla’sCorporateComplianceProgram.

Supervisesandtrainsotherbusinessofficepersonnel,ifrequired.

HIPAA

•FollowsandadherestoVilla’spoliciesandproceduresimplementingHIPAArequirementsfortheprivacyandsecurityofprotectedhealthinformation.

•Usesand/ordisclosesonlyminimumamountofProtectedHealthInformationnecessarytocompleteassignedtasks.

•Reportsallsuspectedviolationofcompany’sHIPAApoliciesorprocedurestoFacilityPrivacyDesignee.

Other Duties:

·ParticipatesinAll-HandsDining,asrequired.

·Performsotherdutiesasassignedandconsistentwithlevelofpreparationandexperience.

MINIMUM QUALIFICATIONS:

Education:HighSchooldiplomaorequivalent.

Experience:Firstlevelaccounting,orbasicbookkeepingcourseorpriorlongtermcarebookkeepingexperienceisstronglyrecommended.

Skills,KnowledgeandAbilities:GeneralcomputerliteracyandgoodknowledgeofMicrosoftOutlook,ExcelandWord.Workingknowledgeofofficemachines(copier,fax,phonesystems,etc.)Goodorganizationalandcommunicationskills.Abilitytorelatepositively,effectivelyandappropriatelywith residents,families,communitymembers,volunteersandotherfacilitystaff.Possessspecialinterestin,andapositiveattitudeabout,workingwithlong-termcareresidentsandtheelderly.Abilitytoread,writes,speakandunderstandEnglish.Demonstratesbasiccomputerknowledgeandabilitywithanaptitudetolearncompanyapplications.

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

The responsibilitiesofthisposition involvesignificantphysicalactivities including standing,lifting (upto60poundsunassisted),bending,stooping,pushing,pullingandtwisting.Thetasksonthispositiondescriptionmarkedwithanasterisk(*)arethosethatregularlyrequirethesephysicalactivities.Allemployeesofnursinghomesmayberequiredtoprovideliftingandtransferassistancetoresidents.Liftingand/ortransferringsomeresidentswillrequireuseofaliftingdeviceand/orassistanceofotherstaff.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct, communicating our shared standards of working for our patients, while working with each other. Our mutual ideals ignite positive employee engagement through team work & recognition, resulting in an increase in positive clinical outcomes through communication and respect.

Becoming a member of the Villa Team includes upholding Villa’s standards of Service Excellence every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize

This description has been prepared to assist individual VILLA Facilities in evaluating various classes of responsibilities, skills, and working conditions. Facilities are independent Limited Liability Companies are free to amend or promulgate other guidelines. This job description indicates the kinds of tasks and levels of work difficulty required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. Nothing contained herein is intended or shall be construed to create or constitute a contract of employment or establish employment at will between any employee or group of employees and the facility. The facility retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

IND123

Villa2